Luro

Support

Talk to us.

Questions about Luro, a store that needs setting up, or a try-on that came out wrong — write to us and we reply within one business day.

Reach us

In‑app support
From the Luro dashboardShopify admin

Working hours

Morning
08:00 – 12:00UTC+8
Afternoon
13:00 – 18:00UTC+8
Days
Monday – SundayIncluding weekends

Messages sent outside these hours are answered on the next working day.

The Luro team's workspace: a minimal office with natural light.
The studio UTC+8

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How it works